Improving communications

Proven Integrations
Most nurse call systems can integrate with wireless phones, but how well they do this makes all the difference in the world.  We offer shorter connect times, integrations with the phone of your choice and call processes that insure calls get answered.  It's no wonder that Rauland-Borg has many more wireless phone integrations than our competitors.

Improving Patient Satisfaction
Your patients will appreciate the quick response times from staff.  When they need assistance, time is of the essence.  Our sophisticated system allows you to route specific requests in varying ways.  You can centralize calls at the nursing station, assess the level of need, and forward the call to the appropriate level of staff.  Or you can set a service (reminder) on a room and have that send a text message to the appropriate caregiver(s).  Or you can choose to take advantage of our 250+ customizable types of calls and have the system handle each one as you see fit.  Prompt responses to patient requests can have a significant impact on your Press Ganey scores. 

Improving Nursing Satisfaction
As a manager or administrator, you also need to balance nursing satisfaction with patient satisfaction.  By getting the right type of calls to the right people, you will win on both counts.  You can keep only the most critical calls going directly to your RN's and have the balance be assessed at the nursing station.  By assuring your staff that the system can be customized to fit their needs, even if they are different in every unit, or on every floor, they can rest assured that they can concentrate on patient care even more than they do now.

Our system does not add to the workload of your caregivers.  We can actually make it more efficient by giving them time back in their already hectic days.