Case Management
Communicate Directly With Caregivers
Responder holds a real-time list of assigned caregivers and their wireless extensions. When you can't talk face-to-face, Responder lets you send text messages or call person-to-person on a wireless device without going through the unit secretary. System Integration and Workflow: Vital Information in One Place
As the liaison between the patient, the insurance carrier, and the caregivers, case managers coordinate communications and care among all the players. Vital information, such as the expected discharge date, can play a pivotal role in another staff member's job.
Case management information, integrated into the nurse call system can improve these processes:
- Bed Control – allowing for placement into beds for new patients
- Caregivers – electronic census viewing to coordinate discharge instructions
- Dietary – saving on meal waste due to patient no longer in the room
- Environmental Services – alerting staff of rooms to be cleaned
- Plant Operations/Facilities – planning work that needs to be conducted on a room
Responder quickly and easily expedites communications from physicians to case management. The system can immediately alert you and your staff when an admit or discharge order is written by the physician. When the physician writes the order, he or she presses a button in the patient's room labeled Admit Order or Discharge Order. As your wireless device receives this message, you can begin your own process. |
