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Rauland Borg 5 year warranty 

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The Only Five-Year Warranty in the Industry

Quality You Can Count On
Every Rauland-Borg manufactured product is backed by our five-year limited warranty. Our obligation to warrant equipment is one example of the reliability of our products and assurance in our engineering. This five-year warranty is one of a kind within the industry. It gives our customers confidence in Rauland-Borg products and the peace of mind they need to focus on their core business.

Our warranty is granted to the original purchaser of our products covering repairs of defected parts and materials. It is the responsibility of your Distributor to ship all defective parts to Rauland-Borg for full inspection of materials and workmanship.  Your system must be installed and serviced by a Rauland certified technician to utilize this benefit.

We pride ourselves in our products and services and are dedicated to providing helpful, effective communication solutions to all our customers.

24 hour turnaround

  • Our distributors stock all of the most common service parts and have the know-how to get a system back up and running as soon as possible
  • Rauland helps our distributors provide the best service possible by maintaining a 24-hour turnaround time for parts sent in for service
  • Since 1999, over 99% of the service parts returned to Rauland were turned around within 24 hours 
 

zero defects

  • Our low defect rate is the best in our industry. We have achieved this record-setting rate by using the best equipment and thoroughly training all of our employees on its use
  • Zero Defects-that's our goal. We will reach it with continuous improvement and root cause analysis. 

 

 
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