Hospitals and health systems are facing rising labor costs while simultaneously battling shortages in physicians and nurses nationwide. The Bureau of Labor Statistics’ Employment Cost Index found hospital total employment compensation increased 2.3 percent in 2016 and 2 percent in 2017, vi while shortage of physicians is predicted to exceed 121,000 by 2030. vii One way to keep employee-related costs controlled when managing thin teams is by improving and standardizing workflows.
With standardized technology, powerful integrations and value-added services, the right IT platform will empower clinical teams to apply best practices across multiple facilities, improving quality of care and overall productivity. Staff can create, support and optimize standardized workflows, utilizing them consistently across the entire network for smoother operation, increased efficiency, and a higher level of patient and staff safety. Centralized change management lets modifications be made quickly and easily, while staff assignment and phone integration allows hospitals to standardize the sign-on process and reduce time spent at shift changes.
With constant reporting and analysis, teams can leverage the technology to review and improve training, processes and protocols to help achieve consistent and repeatable outcomes regardless of location. Staff and performance dashboards should highlight staff activity, facilitate workflows evaluation, and drive care plan compliance. As best practices are developed and evolve, the Enterprise platform will ensure they are easily learned and replicated across clinical teams through congruent workflow capabilities. This, in turn, will support strong delivery of care and improved patient outcomes.
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