Which experience are you here for?

Rauland recognizes the importance of protecting the privacy of all information provided by users of the rauland.com website (the "Site"). We created the following policy guidelines with a fundamental respect for our users' right to privacy to guide our relationships with our users. This Privacy Policy applies to the Site and explains how Rauland-Borg (“Rauland”, “we” or “us”) collects your personal or business information, how we handle and protect this information, and what you can do to help protect this information. By using the Site, you consent to the data practices described in this Privacy Policy. We may change this Privacy Policy from time to time to accurately reflect how we gather and manage your information. All changes to this Privacy Policy are effective upon posting to this Site. Rauland encourages you to check this page regularly. The continued use of the Site following the posting of changes to the Privacy Policy constitutes your agreement to this Privacy Policy and any revisions thereof. 


Collection of Your Information

Rauland may collect personally identifiable information, such as your name, business name, address, email address and telephone number. We may gather additional personal or non-personal information in the future. Rauland only collects personal and business information that you voluntarily provide to us, such as when you request information or support.

Anonymous information is collected for every visitor to this Site. This includes data regarding web pages viewed, date and time viewed, referring website domain, and browser type. IP addresses are not stored, but are temporarily used to determine domain type and in some cases, geographic region of the user. We do not make any association between this information and a visitor's identity. 

IP addresses are also used by computers on the network to send the requested pages to users or customize the user’s experience. In order to access certain portions of our Site, such as the Customer Connection/Extranet, you must register and provide certain voluntary information, including your name, address, and e-mail address.


Use of Your Information

Rauland collects and uses your personal information to operate the Site and deliver the services you have requested. Rauland may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. Rauland may supply your information to our distributors and/or dealers covering your region, but will not sell, rent, lease or otherwise reveal any such personal information to any other third party without user permission and Rauland uses reasonable precautions to keep secure any personal information disclosed to us. 

Using e-mail addresses provided at registration on the Rauland Customer Connection/Extranet or otherwise, Rauland may periodically send e-mail newsletters to users about services and products offered by Rauland. Users can, at any time, indicate to Rauland that they do not wish to receive e-mail information from Rauland by updating their email preferences or unsubscribing from all future emails. 

If Rauland is required by law or legal process, Rauland will disclose or provide access to your information to such government or judicial authority as specified by such law or legal process. We may also share information when we have a good faith belief it is necessary to prevent fraud or other illegal activity, to prevent imminent bodily harm, to enforce Rauland’s license agreements or other agreements, or to protect ourselves and you from people violating our this Privacy Policy. 



We send "cookies" to your computer primarily to enhance your online experience. "Cookies" are files that can identify you as a unique visitor and store your personal preferences as well as technical information (including click through and click stream data). Cookies can either be permanent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser). On their own, cookies do not contain or reveal any personally identifiable information. However, if you choose to furnish the site with personally identifiable information, this information can be linked to the data stored in the cookies.

By using this Site, you specifically agree to our use of cookies as described herein. You may adjust your browser to reject cookies from us or from any other Web site. Please consult the "Help" section of your browser for more information. However, certain areas of our sites can only be accessed in conjunction with cookies or similar devices and you should be aware that disabling cookies or similar devices might prevent you from accessing some of our content. 

In addition, this Site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses cookies to help the Site analyze how users use the site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, or by enabling the Do Not Track settings in your browser, however please note that if you do this you may not be able to use the full functionality of this Site.  By using this Site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.



While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by other sites. The Site may contain links to third party sites. This Privacy Policy applies only to Rauland and not to other companies' or organizations' Web sites to which we link.  We are not responsible for the content or the privacy practices employed by other sites. We urge you to review the privacy policy posted on any site you visit before using the site or providing any personal data about yourself. 



This Privacy Policy does not apply to any information collected by Rauland other than information collected through the Site. This Privacy Policy shall not apply to any unsolicited information you provide to Rauland through the Site or through any other means. This includes, but is not limited to, content or other information submitted to the Site, such as comments, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and Rauland shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.


Children Under 13

The Site is not intended for use by children. Rauland will not knowingly collect any personal information from visitors to the Site who are under the age of 13.



If the ownership of all or substantially all of our business changes, of if Rauland is subject to a merger, consolidation or other reorganization, we may transfer your information to the new owner so that the service can continue to operate. In such a case, your information would remain subject to the promises made in any pre-existing Privacy Policy.


California Privacy Rights

YOUR PRIVACY RIGHTS - California Civil Code Section 1798.83 permits members of Rauland who are California residents to request certain information regarding the disclosure of any personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to webmaster@rauland.com.


Questions About Our Privacy Policy

If you have any questions about this privacy policy or concerns about the way Rauland uses personal data, please contact us by e-mailing to webmaster@rauland.com.


Effective as of May 11, 2015.

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