Mt. Prospect, Illinois ( May 27, 2015 ) – Staff assignment integration between the Rauland Responder® nurse call system and the Cisco Patient Connect solution promises improved information sharing among staff, and better overall patient satisfaction.
The ResponderSync™ software interface integrates staff assignment information across multiple hospital systems to improve nursing team workflows, deliver a more complete and timely picture of staff/patient assignments and improve staff/patient communication. Cisco Patient Connect delivers information, education, entertainment, and collaboration services to improve patient engagement and satisfaction.
The patient and families benefit from this new integration, with better information provided on their care team and the assurance that requests and messages are routed to the appropriate staff. The patient and family’s ability to know their care team and understand their role makes them more likely to be more involved in the care process.
“ResponderSync revolutionizes the way nurses work and the way nursing teams work together,” said Maureen Pajerski, Rauland’s EVP and CMO. “The patient care environment relies on staff assignments; ResponderSync can maximize the time and skills of the nursing teams on-duty and make the most of electronic medical records by sharing information between systems. Responder does this by helping to manage nurses’ time, balance workloads and allow for adjustable shifts.”
In helping to avoid ‘sign-on fatigue’, the integration can also improve staff compliance and patient care, and help ensure proper oversight and accountability of needed historical records. Updates to the staffing and patient assignments made in one system will stay in sync on the other system as changes are made.
Under current practice, there is a proliferation of overlapping and duplicate systems. Nursing staff must take the time, and remember, to sign-on and sign-off independently to each system being used. Changes to assignments must be updated independently on each system, as they happen. Now, one sign-on via ResponderSync gives access to each of these multiple systems, removing the silos between them and sharing information in a timely way.
Responder helps staff deliver the best possible patient care, with fast, direct communication, flexible integration, intelligent call routing and real-time reporting. Responder helps gather data real-time for easier decisionmaking, optimized workflow and enhanced patient care and satisfaction, with an enhanced open architecture that integrates to a variety of wireless phones, pagers and location systems.
Rauland-Borg is a respected leader in the design and delivery of advanced communications, workflow and lifesafety solutions for hospitals and education worldwide. Local service and support is delivered through a nationwide network of certified distributors.