Mt. Prospect, Ill. ─(November 7 ) ─ A new integration between Rauland Responder® clinical communications system and PerfectServe Synchrony™ promises improved care team collaboration and patient experience for hospitals and health systems.
This integration between PerfectServe Synchrony and ResponderSync® reduces the need for redundant manual data entry into multiple systems. Updates to staffing and patient assignments made in ResponderSync will automatically update via Dynamic Intelligent RoutingTM within PerfectServe Synchrony.
ResponderSync™ software interface integrates staff assignment information with PerfectServe Synchrony to enable patient-centered access to the real-time care team. This streamlined process allows automatic identification and immediate connection to those nurses and other clinicians providing care to the patient at that moment in time from any location. The integration supports PerfectServe Synchrony in expediting the communication-driven workflows of the care team to eliminate patient care delays and extended wait times.
The PerfectServe Synchrony clinical collaboration platform includes both web and mobile applications for physicians, nurses and other healthcare professionals. The solution targets the care team communication and collaboration obstacles that degrade care. Its single-platform architecture transcends geographic and organizational barriers to drive collaboration across all modalities, care settings and stakeholders.
Responder helps staff deliver the best possible patient care, with fast, direct communication, flexible integration, intelligent call routing and real-time reporting. Responder helps gather data real-time for easier decision-making, optimized workflow and enhanced patient care and satisfaction, with an enhanced open architecture that integrates to a variety of wireless phones, pagers and location systems.
PerfectServe Synchrony™ is healthcare’s most comprehensive and secure care team collaboration platform. The platform is unique in its ability to improve communication process accuracy and reliability via its proprietary Dynamic Intelligent Routing™ capability, which automatically identifies and provides immediate connection to the right care team member for any given clinical situation at every moment in time. More than 100,000 clinicians in forward-looking organizations across the U.S. rely on PerfectServe to help them speed time to treatment, expedite care transitions, enhance the patient experience and reduce HIPAA compliance risk. Headquartered in Knoxville, TN, with offices in Alpharetta, GA and Chicago, IL, PerfectServe has helped clinicians provide better care since 2000. Follow us on Twitter, LinkedIn and Facebook and subscribe to our blog.