New Facility Reflects Communication Solution Providers' Commitment to Clients, Growth in the Asia-Pacific Region
Rauland, a leader in the design and delivery of critical communications, workflow and life-safety solutions for healthcare and education, has opened its first international Solution Center in Singapore. The new center reflects the company’s global growth and will serve as a sales center for clients and a training hub for distributors in the region.
“The opening of our new Singapore Solution Center demonstrates our commitment to our Asia-Pacific clients and will enhance our global footprint and services in this important region,” said Patrick Fitzgerald, International Market & Product Development Manager with Rauland, a division of AMETEK, Inc. “We look forward to growing our customer relationships and better serving our healthcare and education clients in the region.”
The new center will serve as a resource for customer presentations and product demonstrations, including Rauland’s popular Responder 5000 and Responder Enterprise nurse call communications systems and the company's education platform, Telecenter U.
To provide clients with an interactive experience, the center will feature an advanced product demonstration area with equipment that mimics the hospital environment, including a patient room and nurse’s station.
In addition to serving as a product showroom and demo station, the Singapore Solution Center also will host on-site training for local experts who install Rauland communications systems to customers in the region.
“Our commitment to training and providing local service and support every step of the way for our customers is unparalleled in the market,” said Fitzgerald. “Our robust certification programs and ongoing training for distributors ensures that our customers receive quality installations and exceptional on-going support.”
Responder 5000 and Responder Enterprise platforms provides insights to help clinical staffing, drive evidence-based protocols and optimize care delivery – for higher patient safety, improved staff satisfaction, and a sharper focus on timely, efficient responses to patient needs.
Telecenter U® is an advanced network-based school communications system that provide a seamless solution for every school and every system in a school district -- including IP addressable speakers in classrooms, POE message boards, a web-based user interface and a mobile application.
For more information on Rauland, visit the www.rauland.com.
Rauland is a respected leader in the design and delivery of critical and advanced communications, workflow and life-safety solutions for education and healthcare worldwide. A pioneer and an innovator, Rauland has been setting new standards for integrated communications technology and service for more than 80 years. More information on Rauland solutions are available at www.rauland.com.